Privacy Policy
Last updated: November 25, 2025

This Privacy Policy explains how Tikun Olam (“Tikun Olam,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit our website, contact us, or otherwise interact with us, including in connection with our medical cannabis products and educational resources.

By using our website or submitting information to us, you agree to the practices described here, as applicable under your local law.

1. Scope

This Privacy Policy applies to:

• Our website and online contact forms

• Email and other direct communications with us

• Offline interactions where we collect personal information and link to this Policy

This Policy does not govern the privacy practices of third parties we link to or work with, such as Leaf411 or dispensaries that carry our products. Their privacy practices are governed by their own policies.

Some information we handle may be subject to additional protections under laws such as HIPAA and the California Confidentiality of Medical Information Act. When those laws apply, they may give you rights and impose obligations beyond what is described here.

2. Information We Collect

2.1 Information You Provide Directly

Contact and inquiry information:
When you submit a form or email us, we may collect:

• Name

• Email address

• Phone number

• Company/clinic/dispensary name

• City and state (if provided)

• Any information included in your message or attachments

If you choose to share health-related information (such as your condition or questions about cannabis use), that information may be considered sensitive or medical information under applicable laws.

Additional information for future services:
If we later offer online ordering, accounts, or similar services, we may collect additional information such as billing details and order history.

2.2 Information Collected Automatically

When you visit our website, we may collect:

• Device and browser type

• Operating system

• IP address and general location

• Pages viewed and time spent

• Referring URLs

• Technical logs and error reports

This information is collected using standard technologies such as cookies, analytics tools, and server logs.

2.3 Information From Third Parties

We may receive information from:

• Service providers (hosting, email delivery, analytics, security)

• Healthcare or wellness partners you interact with in connection to our brand

• Public sources, where legally allowed

If you use third-party services such as Leaf411, they collect and manage your information under their own policies.

3. How We Use Information

We use the information we collect to:

• Respond to inquiries (doctors, patients, media, dispensaries, partners)

• Operate, maintain, and improve our website and services

• Ensure website security and diagnose technical issues

• Analyze website usage to understand content performance

• Comply with legal, regulatory, and licensing obligations

• Protect our rights, users, and systems from misuse or security incidents

We will not use your personal information in ways materially different from what is described here without providing additional notice or obtaining required consent.

4. How We Share Information

We may share personal information:

With service providers:
Vendors who perform services such as hosting, data storage, email delivery, analytics, and security. They may only use information as instructed by us.

With healthcare/wellness partners:
Only when appropriate and typically when you interact with them directly. For example, Leaf411 collects information from you under its own terms.

With dispensaries or distribution partners:
If needed to resolve issues related to availability or product-specific questions involving a particular dispensary.

For legal or safety reasons:
To comply with laws, legal processes, or protect against fraud, security issues, or harm.

During business transactions:
If Tikun Olam undergoes a merger, acquisition, or similar event, subject to confidentiality protections.

We do not sell personal information or share it for cross-context behavioral advertising under California law.

5. Cookies and Similar Technologies

We may use cookies or similar tools to:

• Keep the website functioning properly

• Maintain preferences

• Understand how visitors use the website

You can adjust your browser settings to refuse or limit cookies. Some website features may not work correctly if cookies are disabled.

6. Data Retention

We retain information for as long as necessary to:

• Fulfill the purposes described in this Policy

• Meet legal, regulatory, or licensing requirements

• Resolve disputes or enforce our agreements

Retention periods depend on the type of information and applicable regulations.

7. Security

We use reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. While no system is completely secure, we take steps appropriate to the sensitivity of the information involved.

8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have specific rights under the California Consumer Privacy Act (“CCPA”) and California Privacy Rights Act (“CPRA”), subject to certain limitations and exceptions.

These rights may include:

• Right to know/access what personal information we have collected

• Right to delete personal information, with exceptions

• Right to correct inaccurate information

• Right to limit the use of certain sensitive personal information

• Right to non-discrimination for exercising privacy rights

Some health-related information may be exempt from CCPA/CPRA when protected under other laws such as HIPAA.

How to exercise your rights

You may submit a request by contacting:

Email: support@tikunolamca.com

We may need to verify your identity before fulfilling your request. If an authorized agent submits a request on your behalf, we may require proof of authorization.

9. Children and Age Restrictions

Our website is intended for adults legally permitted to access medical cannabis information. We do not knowingly collect information from children under 13. If we become aware that we have collected such information, we will delete it as required by law.

10. Third-Party Websites and Services

Our website may link to third-party websites such as dispensaries, educational resources, or Leaf411. Those websites and services are governed by their own privacy policies, and we are not responsible for their practices.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. When updated, the “Last updated” date at the top will be revised. Additional notice may be provided as required.

12. Contact Us

For questions about this Privacy Policy or our privacy practices, contact:

Email: support@tikunolam.com

Please avoid sending sensitive personal or medical details through standard email.