Patient Info
For an immediate response to any inquiry use the chat hear on our website from Sunday to Thursday, between 8am and 6pm.
We are glad to announce that the delivery service is gradually resuming operations. Orders can be made up to one month ahead depending on the stock of the products in the shipments.

In addition, we opened a distribution station in Safed without waiting in line, subject to 48 hours prior reservation of purchase and prepayment through customer service in the chat here on our website or by phone. Opening hours and inventory are listed.

Over the last few months there is a shortage of some of the strains and therefore unfortunately the company cannot accept new patients. The lack caused by increased demand for new patients and the transition from other providers to Tikkun Olam, all at a rate of nearly 50%. In addition, the company supplies almost exclusively oils to 1,500 children with complex and even life-threatening health conditions. We are making great efforts to increase the scope of growth and production, at an investment of tens of millions of shekels, in order to provide optimal treatment and response to our patients.


The Patient Care Nursing Clinic is located at 9 HaShala St. Tel Aviv

FREE Vaporizeing training is provided to Tikun Olam patients on Thursdaysby prior
appointment only.
Customer service:
Online chat on this website is available Sunday through Thursday from 8am to 6pm.
tel: +972-3-5445860 Sunday through Thursday from 8am to 4pm
fax: +972-3-5461556, or email here
Our Tel Aviv dispensary is located at 183 Ibn Gabirol St. and open:
Sunday, Tuesday, Thursday between 9am - 5pm, 
Monday between 10am - 7pm and on Wednesday between 8am - 5pm
*Disabled parking are available on Horkanus St. and Yochanan Hagadi st.
Our Safed dispensary at Ziv Medical Center is available
Sundays to Thursdays 10 am-5pm and on Tuesday until 6pm
At the entrance to the hospital please turn left.
For inflorescences - if you are interested in a quantity that exceeds 40 grams of a
certain species, please order in advance through the service center (except for Erez /
Alaska / Or)
For oils / capsules - If you want more than one unit, please order in advance through the
service center
**For any application one must have an original, valid license and valid ID!

On the menu:             Last update: 01/17/2019 09:30


NOTES pre rolled NOTES Oil     NOTES        Capsules NOTES
Erez    Erez   Erez Oil 3%        
Or limit 20 gr     Alaska Oil 3%        
Dorit limit 20 gr     Alaska Oil 15%  * limit 20gr    
Oz limit 20 gr     Avidekel Oil 3%        
Alaska   Alaska   Avidekel Oil  5% 1:6  * limit 20gr    
Shira limit 20 gr     Avidekel Oil 15% 1:6  * limit 20gr    
Midnight limit 20 gr     Avidekel Oil 15% 1:20  * limit 20gr    
Mango limit 20 gr Mango   Avidekel Oil 30% 1:20  * limit 20gr    


  Metatron Oil 30% 1:20 * limit 20gr    
Rephael limit 20 gr            

* The limit on the amount of oils refers only to store purchase. If necessary, provided that there is a larger amount approval, the rest will be sent at no cost to the patient.

**Please note that there is currently no pure CBD in Tel Aviv 

Delivery Menu


NOTES pre rolled Oil     NOTES        Capsules  NOTES
Erez      Alaska Oil 3% * limit 20gr    
      Erez Oil 3% * limit 20gr    
Shira limit 20gr   Avidekel Oil 3%        
Alaska     Avidekel Oil 15% 1:6   * limit 20gr    
David limit 20gr   Avidekel Oil 15% 1:20  * limit 20gr    
Mango limit 20gr   Avidekel Oil 30% 1:20  * limit 20gr    
Midnight limit 20gr   Metatron Oil 30% 1:20  * limit 20gr    
Rephael limit 20 gr Michael        

Home Delivery

Tikun Olam offers patients a delivery service to all parts of the country. Deliveries are done by region once per month (usually towards the beginning of the month). Delivery Cost: 100 NIS *fix price by MOH

Order now on line via our chat, here on our website from Sun-Thu 7am-5pm.


Form Downloads

Weekly Patient Care Follow-Up Chart (click to download - Heb)

Request to Change Supplier to Tikun Olam (click to download - Heb)


Early Delivery/Distribution

Early distribution of medical cannabis may be done up to three days prior to the end of the month, or in the last three days of every month. For example, for months ending on the 30th, early distribution is available starting the 28th. Patients that have a different set/fixed date may pick up their early distribution up to three days before their fixed date.

Important Guidelines Issued by the Ministry of Health and Israel Police

The name and ID number of the delivery person must appear in the medical cannabis license for delivery approval. The person authorized to receive the cannabis on behalf of the patient must also be registered on the license. The authorized receiver must present both his/her and the patient’s original government issued IDs to receive the delivery.

The original cannabis license must be presented to receive the medical cannabis delivery. Copies are not valid substitutions.

If your medical cannabis license is lost, stolen, or you need a re-issued license because of wear and tear, you will need to file a police report and bring a copy of the report to our offices so that we can submit the original license and the police report to the Ministry of Health in order to re-issue a new original copy of the license.

Please take care of your medical cannabis licenses, it is your personal responsibility to maintain the necessary paperwork.

General Guidelines

Please keep track of the expiration date of your license and request a renewal if necessary ahead of time. Patients with expired licenses will not be able to receive medical cannabis.